International Call Center Services
Full Control Over Your Customer Communication
We offer complete solutions for inbound and outbound operations, managing every link in customer communication.
Appointment and Technical Support Line
We facilitate your appointment scheduling processes with calendar integration. Additionally, we provide uninterrupted technical support through ticket management and issue tracking.
Inbound & Outbound Line
We offer complete solutions managing every link in customer communication. We optimize customer interactions with automatic dialing and smart call routing.
Information & Consulting Line
We offer a privacy-focused consulting line infrastructure. This module provides reliable and information-oriented communication for sensitive matters.
Inbound & Outbound Line
Planning
We plan for automatic dialing lists and campaign management. We determine flexible interfaces for sales and surveys.
Implementation
We implement inbound call reception and routing systems. We also provide customer registration and call history management.
Reporting
We track performance with campaign results reporting. We provide data analysis for telemarketing and market research.
Appointment and Technical Support Line
Planning
We determine appointment scheduling processes with clients using a calendar. We also plan SMS/email reminder systems.
Implementation
We implement ticket management and offer remote connection capabilities. We also bring to life solution guides and issue/escalation tracking systems.
Reporting
We implement ticket management and offer remote connection capabilities. We also bring to life solution guides and issue/escalation tracking systems.
Information & Consulting Line Module
Planning
We determine the needs for the consulting line and psychosocial support records. We plan the privacy management protocols.
Implementation
We establish a privacy-focused consulting line infrastructure. We implement the system for psychosocial support records.
Reporting
We ensure the secure management of collected data. We optimize the continuous and reliable operation of the consulting line.